Privacy Policy
Last updated: January 1, 2025
Summary: We collect only what we need, protect your data, never sell it, and give you full control over it.
1. Who We Are
Hydagency ("we", "our", "us") is a software development company registered in India. We operate the website at Hydagency.com and provide web development, mobile app development, UI/UX design, and digital marketing services. Contact: 123 Tech Park, Sector 5, Noida, Karnataka 560001, India | privacy@Hydagency.com
2. Information We Collect
We collect information you provide (contact forms, job applications, purchases), data collected automatically (log data, cookies, device info), and aggregated data from third parties like Google Analytics.
3. How We Use Your Information
To respond to inquiries, process payments, send transactional emails, improve our services, send marketing communications (with consent), comply with legal obligations, and prevent fraud.
4. Data Sharing
We never sell your personal data. We share data only with payment processors (Razorpay, Stripe), cloud services (MongoDB Atlas, Cloudinary), analytics (Google Analytics — anonymized), and legal authorities when required by law.
5. Data Retention
Contact inquiries: 2 years. Purchase records: 7 years (legal requirement). Job applications: 1 year after decision. Analytics data: 26 months. Account data: until deletion + 30 days.
6. Your Rights
You have the right to access, rectify, erase, and port your personal data. You can object to processing, request restriction, and withdraw consent at any time. Email us at privacy@Hydagency.com to exercise these rights. We respond within 30 days.
7. Security
We implement SSL/TLS encryption for all data in transit, encrypted storage for sensitive data, regular security audits, access controls, and secure password hashing (bcrypt).
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
9. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or a prominent notice on our website.
10. Contact Us
Email: privacy@Hydagency.com Address: 123 Tech Park, Sector 5, Noida, Karnataka 560001, India Response time: Within 30 days